Fake - Claims Representative Root Inc. Employee Review

1.0
17 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Work from home is nice

Cons

This company does not care about their employees, they just laid off over 400 people this past January and outsourced claims to Mexico. Only after forcefully transferring customer service reps to claims when they laid off over half of the claims department which they are now moving the remaining claims reps to customer service and those customer service reps back as well.

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Root Inc. Response
4y
Our recent partnership with GGA Solutions did not replace any Root employee jobs. We appreciate your feedback and all you did for our customers during your time with us.

Explore other reviews about Root Inc.

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

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Root Inc. Response
2mo
We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
1.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, off on holidays, no weekends, and 9/5 schedule

Cons

Work load. Complex, siu, bodily injury and management are the main career paths. Not a lot of opportunities Because they only have personal auto.

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Root Inc. Response
1d
We appreciate your contributions to Root during your time with us and wish you the best.
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