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      Root Inc.

      Engaged employer

      Root Inc. reviews

      Look for something else - Customer Service Representative Root Inc. Employee Review

      2.0
      9 Aug 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers are very nice. A nice work culture all around

      Cons

      You will be working for a company that is so unconventional it's inconvenient to it's insureds and you WILL hear about it from the insureds. You are given little to know information on how the company operates yet you are somehow supposed to justify the companies actions no matter how nonsensical they may be.

      avatar
      Root Inc. Response
      3y
      We’re glad to hear you enjoyed working with your teammates and that you liked the culture at Root overall. We strive to empower our team with the tools they need to succeed, so we’ll be looking into this feedback. Wishing you the best.

      Explore other reviews about Root Inc.

      5.0
      23 Apr 2026
      Sr customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      remote, anywhere in the world pays for license

      Cons

      no cons at the moment

      avatar
      Root Inc. Response
      2mo
      We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
      1.0
      30 June 2026
      Complex claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, off on holidays, no weekends, and 9/5 schedule

      Cons

      Work load. Complex, siu, bodily injury and management are the main career paths. Not a lot of opportunities Because they only have personal auto.

      avatar
      Root Inc. Response
      2d
      We appreciate your contributions to Root during your time with us and wish you the best.
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