Work here at your own risk - Customer Experience Root Inc. Employee Review

1.0
19 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Inclusive, for what it’s worth. Which is very little.

Cons

Don’t get attached to your managers because you’re at risk of being bounced around 5 different times in a given year. Don’t get too attached to your job, either, because you might get laid off and not find out about it until 5 minutes into a company wide meeting. Circling back to management, while most were generally nice a lot in my department needed a lot more training. Imagine having to train your own supervisor on things they should’ve already known. CEO doesn’t care. You’re just another cog in the machine and as soon as profits dip below a certain point you’re at risk of losing livelihood— especially if you’re in an entry level position. Oh, and the management will lie to you about job security, so save your breath asking them for reassurance.

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Root Inc. Response
2y
Hi, there. We appreciate your feedback and your contributions to Root during your time with us.

Explore other reviews about Root Inc.

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

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Root Inc. Response
2mo
We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.
1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

1
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Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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