New Company With No Direction, No Employee Management Skills, and Most Likely, No Future - Liability Claims Adjuster Root Inc. Employee Review

1.0
9 Jan 2025
Recommend
CEO approval
Business outlook

Pros

The position was 100% remote. That was the only plus.

Cons

I began working for this company about a year ago and have been pretty dissatisfied from the start. From the beginning it's been clear that they were unprepared to operate on the level they are attempting to. Their HR staff has no idea what they're doing, their managers have no people skills and overcompensate by micromanaging their staffs every minute, even watching the amount of time they spend on teams or slack. They frequently change the metrics by which your productivity is judged, and then will discipline you for not meeting them immediately. The position is woefully underpaid compared to the market standard. Management micromanages you to the last minute because they don't trust the abilities of their employees. I was let you go without real reason, without any notice, and without any attempt at professional development. This was after colleagues of mine disappeared for what I suspect were the same reasons and were not replaced, leaving the remaining employees to attempt to cover their workload. HR made frequent mistakes and attempted to discipline me for them. HR and management have very little direct communication - the left hand typically does not know what the right hand is doing. Overall, everyone involved at this company is just very inexperienced. Root insurance is an ambitious attempt at a new company that will never really get off the ground until they learn how to manage basic operations. Good riddance to it. To all potential new hires: if you're thinking of joining this start up, DON'T WASTE YOUR TIME.

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Root Inc. Response
1y
We appreciate this feedback and will be looking into it. Thank you for all you did for our customers during your time with us. We wish you the best.

Explore other reviews about Root Inc.

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

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Root Inc. Response
2mo
We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.
1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

1
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Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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