5.0
28 May 2025
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
The people here are genuinely great-supportive, smart, and easy to work with. There’s a real sense of team, and it doesn’t feel overly corporate or political. Big credit to the new VP of Support Greg, things have massively improved in that department. There’s way more structure, clarity, and follow-through now, and it actually feels like Support is on the up. Leadership like that make a huge difference.
Cons
Still a few growing pains with change- some processes are catching up and cross-team alignment can be hit or miss at times. Not everything is perfect yet, but you can see it’s moving in the right direction.