It's call center type work - CX Representative I Rover.com Employee Review

2.0
29 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Time off policy is a huge perk, earned them their extra star.

Cons

Lack of opportunity for growth Prefers culture over performance You need to "fit in" if you want to advance Archaic black and white policies towards advancement Very immature leadership Policies can change on you from week to week or day to day and it can be held against you. Job description not as described during onboarding It's basically just call center work.

Explore other reviews about Rover.com

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great platform, profile covers all the important points

Cons

Very limited inbound requests, would have expected more in a high density area for dog ownership

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, collaborative engineering culture, dogs, two-sided marketplace is an interesting product to work on, forward-thinking about AI tools.

Cons

As the overwhelming market leader in the space (RIP Wag!), there is maybe some complacency.

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