Pros and Cons - Trust and Safety Agent/Specialist Rover.com Employee Review

4.0
20 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Supportive team Great training Good pay

Cons

HR does not regulate leaves properly Hard to reach a manager Stressful environment Work task expectations not well discussed, you are told what role you will be playing and as time goes on you will be thrown into training for additional roles with little support.

Explore other reviews about Rover.com

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great platform, profile covers all the important points

Cons

Very limited inbound requests, would have expected more in a high density area for dog ownership

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, collaborative engineering culture, dogs, two-sided marketplace is an interesting product to work on, forward-thinking about AI tools.

Cons

As the overwhelming market leader in the space (RIP Wag!), there is maybe some complacency.

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