Do not work here - Credit Analyst Royal Bank (IL) Employee Review

The pay I guess. Some of the people are cool.

Awful place to work, awful management. There's no type of leadership here, just greed and selfishness. There's one particular person in the entire company that everyone seems to have a problem with but upper management fails to identify any type of issues even when they are presented in front of their face. They put the blame back on the employees lower on the totem pole. They work you long hours and then give you more work on top of that. Stay away at all costs, don't let the pay sway you in the direction to work here. Turnover rate is awful, employees are unhappy, customers are unhappy, not sure how this place continues to function. Find yourself a nice job with nice people. Royal Bank is definitely not that.

It paid more than my last job. That is about all this job has to offer me in terms of pros.

Management is constantly sniping at you to do pointless projects in hopes of bringing in more customers, then blaming you when those plans don’t work. They make all sorts of changes to the bank that drives customers off, but when they close their accounts they blame it on bad customer service. They also don’t seem to understand their customer base (mostly middle age to elderly people that have been with he bank for decades) and would rather put more energy into hassling our old customers than figuring out feasible ways to bring in new customers. They don’t offer competitive rates (though they like to tell themselves that they do) but are somehow surprised when customers leave. All of this leads to them blaming the bankers and making our lives hell with ineffective busy work and lose threats of termination, and they do this so much that no one cares if they do make through on their threats. Also, we got no Christmas bonus this year, and the president said we might either get it in January or possibly June. At this point I don’t think we’ll see it at all, but they’ll still wonder why no one is helping them out.