Personal experience. - Asst Manager AR/Operations Ruba Digital Employee Review

Better than Some Other Similar Companies Different Experiences Products and Services are Better than Others

While this company may offer growth opportunities and competitive compensation to certain positions, there are significant downsides that need to be addressed, especially regarding the treatment of branch-level staff. Low Salaries for Branch Staff: One of the major concerns is the significant wage disparity between branch staff and other levels of the organization. Except for Branch Managers (BMs), the salaries for staff such as sales executives, office boys, and loaders are alarmingly low. In some cases, the company is paying less than the minimum wages mandated by the government. This not only puts the staff under financial strain but also opens the door to potential legal issues due to non-compliance with labor laws. While BMs, Zonal Sales Managers (ZSMs), Regional Sales Managers (RSMs), and head office employees receive decent pay, branch-level employees struggle to make ends meet. Unfair Commission/Incentive Structure: The disparity extends beyond salaries. Assistant Branch Managers (ABMs), office boys, and loaders receive minimal incentives, while BMs receive double commissions. This unequal distribution creates an unfair work environment where those contributing significantly to the company's revenue—like sales executives—are not properly compensated for their efforts. Lack of Health Benefits: Another major issue is the absence of family health benefits for lower-level staff, including ABMs, sales executives, office boys, and loaders. Health benefits are a basic right and necessity for employees, yet only those in higher positions or in the head office seem to enjoy this security. This inequity further exacerbates the financial stress on branch employees. No Provident Fund for Lower-Level Staff: The company does not provide provident fund benefits to ABMs, sales executives, office boys, or loaders. While higher-level employees and head office staff enjoy these benefits, the lack of long-term financial security for branch employees is another significant drawback. Inadequate Leave Policies: Branch-level staff are not given proper weekly time off, while head office employees enjoy all kinds of holidays. This creates a two-tiered system where branch staff are overworked, adding to the stress and dissatisfaction of these employees. Extended Working Hours Without Overtime: Branch staff are expected to work excessively long hours, from 9:00 AM to 8:30 or 9:00 PM, sometimes even till 10:00 PM, without receiving any overtime compensation. In contrast, head office staff adhere to standard working hours. The lack of overtime pay for these long hours further aggravates the financial disparity. Lack of Management Support: One of the most concerning aspects of the company culture is that management does not listen to or address the concerns of lower-level staff. This discourages employees from voicing their concerns, leading to a toxic work environment where staff feel undervalued and unsupported. In short while the company may treat its higher-level employees well, there are significant issues with how branch-level staff are compensated and treated. Addressing these problems is crucial to creating a more fair and balanced workplace that values all employees equally.

- Friendly Environment - Work-life balance - Career Growth

- Management is Overridden and CEO influence in decisions against the company policies.