Company lacks leadership and is on the brink of failure - Customer Experience Runway (CA) Employee Review

1.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

None to mention. The cons will explain more.

Cons

Sinking ship if not already sunk. Garbage product that is being vibe coded at best. No leadership at all. Founder is delusional and lacks any sort of vision. Head of Ops does absolutely nothing but commands an insane salary while letting people go on a monthly basis. Best example of how AI will kill this space. Sold their domain name just to keep the lights on. Will cease to exist in the next few months.

Explore other reviews about Runway (CA)

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and culture. Great product vision. CEO is a wonderful human.

Cons

Startups can be hard and this is no exception.

2.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great product and focus on AI

Cons

Terrible management on the GTM side

2
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