Ok but there is no training or interventions - Cleaner SBFM Employee Review

3.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Casual kinda chill depending on the store you get. Good online logging system.

Cons

There is 0 management or training or interventions your kinda just left to get on with it but this can get you criticised because everyone who works at SBFM have different expectations there doesnt seem to be 1 sheet of we expect this, that all the employees have mutual agreeance on.You will have the clients who run the store asking you to do specific cleaning tasks according to what they want which is to be expected! but then this gets you in trouble with SBFM so your kinda stuck between a rock and a hard place. Your kinda just thrown into it and are just expected to know how to use and clean machinery with 0 training despite them saying they train THEY DO NOT you get like a few general power point slides which everyone who came into my store also said this was the case.You never see your managers ever and its very hard to get in contact with them I think I saw mine like once in person and it was because the client was reviewing the store not because they came to see us and obviously they just invalidated any concerns we had. My main CON with working here and also employing this company is they have a extremely bad hiring/recruitment team they will hire anyone GENUINLY and it really shows like they clearly do no checks into the people they hire (allegedly) because I had some very odd people working with me that def should not of been there and it seems to be continuing despite me having left with new comers. Also they go on about career progression there is genuinely no progression this is just because it looks good for them obviously.

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SBFM Response
2mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your overall experience didn’t meet expectations, particularly around training, management support, and communication. This is not the experience we want for our colleagues, and your comments highlight areas where we need to continue improving - especially in ensuring consistent onboarding, clearer guidance on-site, and visible support from management. We would really welcome the opportunity to understand more about your experience and look into this further. If you’re open to it, please contact us at feedback@sb-fm.co.uk so we can review this in more detail. Thank you again for your honesty - it helps us improve how we support our teams. SBFM Team

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5.0
14 Jan 2025
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Flexible Abilities to work at different places

Cons

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1.0
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Cons

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