26 July 2025
SBFM Response
10moThank you for sharing your feedback. We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention.
We are committed to fair treatment, open communication, and providing the resources our teams need to do their jobs well. We take issues such as equipment maintenance, scheduling, and timely responses from management very seriously, and we regret if we’ve fallen short in these areas.
We would really like the opportunity to understand your concerns in more detail and work towards a resolution. Please reach out to us directly at marketing@sb-fm.co.uk so we can address these points promptly.
Thank you again for your honesty - your feedback helps us improve both for you and for the wider team.