Great craftsmanship and supportive team, but HR issues persist - Dispensing Optician SEE Eyewear Employee Review

3.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The frames are beautifully made and handcrafted. The store was always clean and tidy. The Doctor was incredible. The store manager and other staff member were kind and welcoming. Members of teams at other locations were kind, helpful, and professional. The hourly pay rate was around average for the area, with an additional commission based on personal sales. The patients were agreeable. The location was central to many other stores, resturants, and pharmacies. I learned a lot about optical practices. Mild opportunities for growth within the company.

Cons

There was no established HR department. An extension to full time hours was promised, but never fulfilled. There was a large lack of upper management support when the store manager had an unexpected family emergency. I had to fight to recieve my earned sick time after being told all part time employees would have PTO to use instead of sick time, and then neither was accounted for for 6 weeks.

Explore other reviews about SEE Eyewear

5.0
31 May 2025
Recommend
CEO approval
Business outlook

Pros

Product, great people to work with. Customer base

Cons

I don’t see any other than keep hiring people who are stylish and professional. So people can keep getting good customer service from us

1.0
20 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The glasses benefits and produces are high quality. As a customer, I will continue to purchase from them.

Cons

As a company, unfortunately their business practices are highly outdated. It’s the mentality of filling chairs in a building vs a quality employee. There is no remote work, even if the job has the capacity to do so. The company feels as if you can’t be productive in a “remote” setting. Lack of accountability on the leadership side, which in turn trickles down to the employees in both the home location as well as in the stores.

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