Constantly short staffed - Residential Program Manager SERV Employee Review

2.0
10 Sept 2022
Recommend
CEO approval
Business outlook

Pros

You can work flexible schedules and be creative with interventions for the consumers

Cons

Because they're constantly short staffed, it's like a revolving door and the few staff members that stay, get pressured to do everything.

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SERV Response
3y
Thank you for your comments. There is a nationwide shortage of healthcare workers. As a result, SERV is facing staffing issues. We have increased our Talent Acquisition Team to recruit the most highly qualified team members aggressively. At the same time, we are working to retain the skilled, dedicated staff who provide compassionate care to SERV’s consumers. SERV offers a highly competitive wage structure and provides generous benefits. We have also increased our tuition reimbursement policy and recently launched SERV University, which offers personal and professional development opportunities for current team members to grow their careers within SERV and the field. We are committed to staff wellness and provide opportunities for team members and their families to gather as a community.

Explore other reviews about SERV

5.0
28 June 2023
Recommend
CEO approval
Business outlook

Pros

The clients, freedom of creativity, flexible schedules, fun atmosphere

Cons

low pay, management a little grumpy

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SERV Response
2y
We appreciate your feedback and service to our organization over many years. We value both our clients and team members. We aim to foster a supportive work environment. SERV offers excellent benefits, and our wages reflect industry and regional standards. SERV also recently made significant adjustments to staff salaries. Thank you for your commitment to caring for our consumers during your tenure with us.
1.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits and some opportunities to do overtime

Cons

No standards in the hiring process leading to extremely unqualified co-workers, lack of relevant training in regards to the actual job requirements, poor pay, consumers tend to not get their needs met, disregard for employees from middle and upper management

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