SOTI AS A TECHNICAL SUPPORT ENGINEER - Technical Support Engineer SOTI Employee Review

4.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good team, and great people. Work life balance is good (you don't actually have to work extra hours). People are helpful if you have a good bond with them. Salary is decent as a fresher but depends.

Cons

Promotion inside the company for indian is hard. Americans working in the same role gets promotion very easily while indian's don't. The one who knows how to bend in front of everyone might get admired, and if you are against the system lol you will be left alone. Few of the managers are very nice, while there are few who seems to have ego, great enough to fire you from your job or atleast in making instance for it. If you stuck in the groups that formed in the company you will get stuck at the same role. It's a product based company but acts like service based, especially due to internal politics and average operations decisions that they have taken.

Explore other reviews about SOTI

5.0
13 July 2018
Recommend
CEO approval
Business outlook

Pros

Sound and Passionate Leadership Culture of Excellence & Growth Deep and Diverse Cast of Committed Talent Laser-focused on Customer Happiness Endless Opportunities to Learn & Grow Customers Praise our Products and Support

Cons

Hyper fast-paced, very demanding - making time to consistently learn, train, learn and train more.

6
4.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good product and works well.

Cons

Slow Growth trajectory with company

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SOTI Response
3mo
Hi there, thank you for recognizing the strength of our products, it means a lot coming from someone who works with customers every day. We encourage all employees who are interested in growing their career at SOTI to have conversations with their manager to discuss an individualized development plan or take advantage of our Career Pathing Program to work toward the next step in their career. - SOTI People & Culture
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