Cool product with promise but massive disconnect between Employees and leadership - Engineer SPAN Employee Review

I've been at SPAN for more than 6 years: from the early days of a dozen employees and not a single product installed through to today's growing global team with products installed in every state. To me, SPAN was, and is, a place where you can (and are expected to) make a difference. Whether you're an intern or a VP, come with an open mind to your role expanding or evolving along with the business. It obviously hasn't been a smooth or easy ride: there's been peaks and dips along the way but the vision and impact of what SPAN is doing for electrification and grid management is more apparent day-by-day. The (majority of the!) people I get to work with everyday are extremely capable, motivated and driven by the same values and mission. Certainly the business, the building, the people and product have changed a lot over the years but I see that evolution as an expected part of any startup's growth. SPAN is a place where you are _required_ to have an impact - that's what continues to drive me and I hope that's why you'll apply as well!

If you want to sit back, coast and earn big tech money for doing nothing of enormous relevance whilst collecting a generous salary, this isn't the place. The hours can be long; the roadmap and priorities can switch without much notice and we have a long way to go in terms of organizational communication efficiency. That's part of the challenge of any growing startup and should not come as a shock anyone applying. What's important is that there's an awareness of the current issues and a plan to address them with key hires, a plan (and people) to revamp the collaborative and supportive culture of the early days and a promising outlook for the future of the technology. Personally - I believe all those things are opportunities and not a reason to work elsewhere.

SPAN is working on an important problem — modernizing the electrical panel and enabling a more electrified, resilient home. The mission attracts talented people who genuinely care about energy transition and climate impact. The engineering team is strong and highly collaborative, and there is a real sense of ownership across hardware, software, and operations teams. The company moves quickly and employees have opportunities to take on meaningful responsibility and drive outcomes. Leadership is generally transparent about the challenges of scaling a hardware company, and there is strong focus on product quality and customer experience.

Like many fast-growing hardware startups, priorities can shift quickly as the company balances product development, manufacturing scale, and market demand. This can create some organizational growing pains and occasional process gaps as teams scale. Cross-functional alignment between engineering, operations, and commercial teams sometimes requires additional structure as the company continues to grow.