The worst place I have ever worked - Anonymous employee SPM Communications Employee Review

1.0
4 June 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good location in downtown Dallas,

Cons

SPM's "perks" -- such as year-round Summer Fridays, having dogs in the office, and a "no jerks" policy -- all sound great when they are courting you, but the reality of SPM couldn't be further from the smokescreen they put up. SPM -- specifically the owner, Suzanne -- hires people they think align with their "values" and then quickly flip a switch once they realize you can think for yourself. The work they undertake and subsequently dole out in unmanageable heaps to overworked junior staff is inconsequential at best, and pointless at worst. Their PR techniques are old-school and severely outdated, and SPM is slow to catch up to the latest PR best practices. Their "no jerks" policy does not apply to upper management, which is a good chunk of the office seeing as the staff is so small. Promotions are dealt sparingly, so growth is minimal. SPM is a toxic environment led by toxic management and I strongly recommend against working there.

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SPM Communications Response
6y
Thank you for your feedback and for calling out our great perks, which our team continues to enjoy today. It’s true that we try to hire those who align with our values – collaboration, creativity, responsibility, solid work ethic, positivity and respect, to name a few. Not everyone can be a fit and we’ve had some mismatches, as most any company does who has been in business 20 years. As we continue to evolve, our interview process has become more involved and that helps with team fit, camaraderie and commitment, overall. I do take strong issue with your comments about our PR practices and the work we do. That is simply untrue and disrespectful to our team. I am proud of their creativity and strategic thinking, which has resulted in outstanding results, award-winning campaigns and excellent relationships with long-term clients. To address your comments about our size and the opportunities we offer – it’s true that we’re not a big corporate agency. We like it that way. It’s why our interns consistently tell us they appreciate getting to do real, varied and hands-on work, rather than repeating the same task behind the scenes as is typical at some bigger agencies. From intern on up, we are able to get creative, be hands-on and have a direct impact on our clients’ business. Big agencies are great, and a good choice for many people. At SPM, we offer opportunity and advancement that go beyond titles for those at every level to learn, teach and lead. True to our size, we may have fewer titles than larger agencies and I hear and appreciate the importance of that for some people. The people who thrive at SPM tend to be more of an entrepreneurial, creative and strategic mindset and want to do bigger and better for their own development or for the good of the client team or agency. That kind of spirit is always welcome at SPM.

Explore other reviews about SPM Communications

5.0
28 Dec 2025
Recommend
CEO approval
Business outlook

Pros

I love working at SPM and wouldn’t change a thing!

Cons

The fast pace of agency life, but it is more than accounted for with work life balance

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Certain team members were supportive despite the environment.

Cons

The environment often felt psychologically draining. Employees appeared to walk on eggshells around leadership, and there was an undercurrent of anxiety that became impossible to ignore over time. What disturbed me most was the gap between the company’s polished external presentation and the reality many employees privately discussed internally. The culture rewarded silence, loyalty, and overwork far more than transparency or healthy communication. I also witnessed an unusual amount of turnover in a relatively short period of time. After a while, it stopped feeling coincidental.

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SPM Communications Response
3w
We welcome honest feedback and want to learn and grow from team insights. In this case, we’ve been advised that this post may be the result of bot activity. We remain open to genuine conversation here.
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