This is a workplace of lies, manipulation, and one of the shadiest CEOs I've ever met: Suzanne - Anonymous employee SPM Communications Employee Review

1.0
6 June 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coffee shop downstairs was delicious.

Cons

Do not be fooled by Suzanne's persona of a kind, empathic, or caring person in any way. She wants to play that role, and she does. Even I fell for it (slightly) – and I’m usually quite good at reading people. The truth about Suzanne is that her presentation is fraudulent. Behind the scenes, she is a cold and ruthless woman, but she doesn’t want to be seen as cold and ruthless – she wants to be liked. So, she has a “leadership team” that does her dirty work for her. When I say “dirty work” I mean this: SPM fosters a workplace of fear and manipulation in order to get the staff to “produce great work”. To say the office culture was 'toxic' is an understatement. During my first 1-2 months at the company, five employees left, and while the CEO was off on vacation, a member from the leadership team *literally* SCREAMED at another employee causing her to quit as well. I’ve never in my professional career had such distorted and malicious words spoken to me regarding my work and who I am as an employee than I did during my time at SPM Communications. This company and this leadership team does not care about your wellbeing or your personal life in any capacity. I cannot tell you how many nights I was up ALL NIGHT LONG – did not sleep at all – to meet completely unrealistic deadlines. The CEO would say multiple times "I used to work 80-90 hour weeks why is everyone complaining about being overloaded with work?" she could not comprehend a 40 hour work week or someone having a personal life -- though she will try to sell you on a "great work/life balance" and "summer friday's" and other "perks" during the interview -- just know that once you're about 2 months in, you'll find out they don't follow through on anything. Oh, and if you are used to taking 1 hour lunches, you will have to make up for that hour because the CEO has "never heard of a company that paid for people to eat"..........She sounds like someone who cares about her staff right??? #NoJerks After many months, several conversations with “leadership” and the CEO – the company decided to terminate me due to “quality of work” even though I received BONUSES from both my supervisor AND Suzanne for the “great work” I was doing. Think very carefully before considering joining SPM Communications. There are other companies out there that are better in SO MANY WAYS – but most importantly, there are companies with leaders who REALLY care. There are companies with CEOs who are ACTUALLY AUTHENTIC and care about their staff. Continue searching. Please don’t work here.

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SPM Communications Response
7y
Thanks for your feedback. While it’s rare to see a positive review from someone who has been terminated, I take your criticism as an opportunity to learn and I’ve reflected on what I believe in, where I can do better and what we stand for at SPM. I read your post several times and found statements I can grow from. Thank you. However, it’s also important to provide balance to your post in this forum. If I were a candidate considering our company, I’d want to know the details surrounding the comments in your post. To that person I would say – we have been in business 20 years, we prioritize our people and our culture and it’s actually why I started the agency, we have many long-term team members and have done award-winning work. Those things would not happen in the environment described in this post. While we are always looking for ways to improve, I am proud of our team and of all the ways we take care of our group as well.

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5.0
28 Dec 2025
Recommend
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Pros

I love working at SPM and wouldn’t change a thing!

Cons

The fast pace of agency life, but it is more than accounted for with work life balance

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Certain team members were supportive despite the environment.

Cons

The environment often felt psychologically draining. Employees appeared to walk on eggshells around leadership, and there was an undercurrent of anxiety that became impossible to ignore over time. What disturbed me most was the gap between the company’s polished external presentation and the reality many employees privately discussed internally. The culture rewarded silence, loyalty, and overwork far more than transparency or healthy communication. I also witnessed an unusual amount of turnover in a relatively short period of time. After a while, it stopped feeling coincidental.

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SPM Communications Response
3w
We welcome honest feedback and want to learn and grow from team insights. In this case, we’ve been advised that this post may be the result of bot activity. We remain open to genuine conversation here.
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