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SPi CRM

Now known as Inspiro

Is this your company?

Here's what theyre not telling you: - Chat Representative SPi CRM Employee Review

1.0
15 Feb 2018
Recommend
CEO approval
Business outlook

Pros

They have free Purell dispensers that are occasionally working sometimes.

Cons

1. When they tell you that you have a job, that's not true. You have to pass their exams, and you have a month to do it. Half of the people in my hiring group failed, and half of the people left over were put on 'probation' and lost their job anyway. 2. Youre boss decides how many calls you get. That's your income. And if they will be good calls or not. It's a routing system controlled by a computer. So your boss will send the best calls to his friends and you will have bad calls. 3. Pay is really not regular. Even if you are lucky enough to have overtime and comission, they will cheat you every moment they think you are not looking. Vacation time, insrance and everything. 4. You really will work for dish satallite internet. No one wants satallite internet, and it is VERY hard to sell even when they call you. Dish is going to stop even selling it an then your comission job will pay even less.

Explore other reviews about SPi CRM

5.0
7 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Great people and management, great pay, great curriculum

Cons

Downtime when taking calls for customer service

1.0
2 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get off the phones the last night of supposed training for something called Raw Raw . It's a popularity contest. Ok if your employing people just out of high school are those really not professional.

Cons

They basically give you an overview of everything with no real knowledge, you start taking calls on week 2. Most of the customers are angry. If you need more help it's to bad so sad. They even expect you to work off the clock. Takes you 10 minutes to log into all of the systems but your only allowed to log in 5 min early. One if their GEs in training said they can do that as its Idaho they aren't required to pay you! They should be investigated if that is the case.

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