Great pay and support, but high call volumes - Customer Service Associate SRP Employee Review

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Great pay -work from home mostly -great leads -support from other workers to get better

Cons

-emotional calls -high call volumes in summer time

Explore other reviews about SRP

5.0
8 June 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and great engineers

Cons

A lot of down time as an intern

3.0
9 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Compensation and benefits - Interesting projects as company expands

Cons

- In certain departments work/life balance is non-existent - Management does not hold underperformers accountable, leading to greater workloads for other staff

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