Horrible Avoid at all costs. - Registered Nurse SSM Health Employee Review

1.0
30 July 2024
Recommend
CEO approval
Business outlook

Pros

Flexibility, decent benefits, PTO, and independency.

Cons

The SSM Home Hospice team suffers from inadequate management, since it fails to address ongoing difficulties. The manager exhibits favoritism, the patient-to-staff ratio is unsatisfactory, and there are issues with communication and training. Hostile work environment. Rachel Nalwa is an ineffective manager who consistently fails to provide assistance when required and frequently creates excuses to avoid attending to patients when her presence is necessary. She exhibits favoritism and engages in retaliatory actions towards staff members who voice complaints. They compel you to labor in areas where you lack training. The management instructs you to make false claims about specific responsibilities in order to create a more favorable impression on clients.

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SSM Health Response
1y
Thanks for your review. We would appreciate it if you’d share more about your situation offline, so that we can use that valuable feedback to help us deliver a better experience. We would like the opportunity to rectify this situation. Please reach out to recruiting@ssmhealth.com with additional details. We appreciate your feedback.

Explore other reviews about SSM Health

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work with

Cons

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1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

The people I shared my office with were nice.

Cons

If I could give this place negative stars, I would. I suggest ANYONE looking at SSM for a job, to run the other way. This has to be my absolute worst company I have EVER worked for. It is ok for people to completely ignore all emails and voice mails - all levels. So if your job relies on someone else to get info from, good luck. And, you'll have ZERO support. Business managers face no consequence's, so they don't even bother to do their job (answer emails, annual reviews, sharing information regarding your department or the hospital, addressing issues causing conflict within your work environment, people come and go as they please, do nothing but stand around and talk, then leave. You take on tasks because if not, it won't get done and there are still a few people that actually take pride in working. Doctors have zero regard for the staff that keep them in compliance. The lie to staff, applicants, allow their children to come in and run wild, destroying others property, and even going to the procedure rooms!!! NOTHING HAPPENES. My "manager" didn't bother to term me, and so when my benefits were supposed to end, they didn't and while I had NO ACCESS to my benefits (and I didn't want it, the benefits are the worst), they took my money and two months later I am STILL dealing with BS excuses from HR. It should NOT take 2 months to refund money you stole from me, because my manager didn't complete his job. Now, lets talk about those "benefits" they say are so great. It's Medica. It's run by SSM and they cover just about nothing, and the only doctors that take the crappy insurance, is SSM doctors. So, then you go to them, they bill you multiple different times for the same thing (that's a whole other fraud issue on the patient side), you're supposed to get an employee discount, no one gives it to you unless you repeatedly request it and wait weeks for billing to respond. SLU employees create divides, and give attitudes while contributing nothing to the office. It's just a terrible, terrible work environment and it won't get any better until they start actually enforcing the code of conduct, ethics and really care about the employees, because now, they could care less. You can't even contact anyone in HR directly, you have to "put in a ticket". Orientation is all online and it's all just so blah from the start. Their pay scale is well below average and their turnover shows it. And now, they are forcing employees to take PTO when THEY say, not when the employee wants to (doesn't matter if you're saving PTO for a vacation in a few months), so what's that say about the longevity of the company? They say they are not for profit, but it's ALL about the profit there, so even that's a joke.

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