Great experience, opportunities for (personal) career development - Technical Support Specialist STERIS Employee Review

3.0
29 Dec 2020
Recommend
CEO approval
Business outlook

Pros

*Good opportunities for growth. They will work you hard and if you are willing you will learn a lot. *When new positions open up internal applicants are fast tracked through the interview process. *Decent benefits: Flexible PTO, 401k with company matching, and good health insurance (health insurance offers HSA plan if you're into that.) *Folks working here are generally nice. *Direct managers are awesome and work with you.

Cons

*Suffers from not having a straight forward career ladder for growth. Employees often have to make lateral moves to other departments in order to further their careers, or seek opportunities elsewhere. *Lack of clear vision and direction for company goals by upper management. Due to this upper management leaders have changed out quite a few times in the last years. Employees are feeling the ripple effect of this. *Can be slow to hire external applicants when teams need more people.

Explore other reviews about STERIS

5.0
29 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pretty good people good pay

Cons

Honestly not that many cons

3.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Working at STERIS has been a rewarding experience, especially if you’re someone who isn’t afraid to put in the effort. One of the biggest advantages is that your earning potential is directly tied to the amount of work you put in. If you’re motivated, proactive, and willing to take on responsibility, you can truly earn great money here. The company gives you the opportunity to grow, learn, and take on more whenever you’re ready. It’s a place where hard work is recognized and often rewarded, making it a strong fit for people who enjoy being in control of their own success. If you’re driven and want a job where your hustle actually shows up in your paycheck, STERIS is a solid choice.

Cons

On the downside, the job can be challenging due to frequent product shortages, which makes it difficult to meet customer needs and hit goals especially when there’s little support from corporate to resolve these issues. Another major frustration is that when you take vacation, you're still working, because there’s no real backup to cover your territory. The role also requires a lot of travel, which can be demanding and exhausting over time. Lastly, promotions are few and far between, so career advancement can feel slow despite strong performance. Overall: STERIS can be a great place for someone who wants control over their earnings and doesn’t mind putting in significant effort. However, lack of support, constant travel, and limited growth opportunities may make it challenging for long‑term satisfaction.

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