Company with great staff and potential, held back from success by owner/employer. - Sales SWS Computers Employee Review

2.0
27 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The staff from the newest sales person to the most senior manager is fantastic. Very rarely do retail stores accumulate such a knowledgeable and helpful staff. The base pay is not bad for the locality and the hours can be flexible from time to time. Store has lots of electronics and computer items for sale that no other retailer in Tucson will carry. Store is located centrally in town and has ample parking for staff and customers. Staff will truly care for each others' well-being and fulfill their HIRED duties gladly and well. Management will do their best to interpret the wishes of the owner to staff so the task at hand can be accomplished. Employees receive health benefits (if full time employed for over 6 months, part time employees not eligible.) Employees given option to join profit sharing program (if full time employed for over 6 months, part time employees not eligible.)

Cons

While all the staff up to management are top-notch, the owner/employer cultivates an uncomfortable and unprofessional work environment. Sales staff that is hired as sales staff will routinely be made to clean and refurbish customer contributed recycling material on sales floor that the owner wishes to resale in-store or online. While all staff members will work cooperatively to accomplish tasks and duties, the owner, when present at store, will constantly micromanage and become overly upset when the slightest incident occurs or if the work done does not meet the owner's expectations. Owner/employer has been observed throwing tantrums and breaking work related equipment in anger, this puts the staff on edge and cultivates an unprofessional work environment. Owner/employer will take advantage of the "At-Will" employment laws and fire employees for infractions depending on the owner's current mood without formal warning of infraction. Staff is routinely put on edge and must work in an environment of "walking-on-eggshells" when owner is present at store. No advancement opportunities. Any additional duties and/or billets given to staff within company will usually not result in any additional compensation. Management will constantly be forced to make excuses for owner to other staff members for the owner's erratic and unnerving behavior. Owner may not have any formal business training and will seek the fastest, most profitable solutions instead of sustainable growth solutions. All staff is under constant video and audio surveillance and said surveillance may be used to incriminate employees.

Explore other reviews about SWS Computers

5.0
10 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Great place to work at.

Cons

No real negatives. They are fair and treat staff nice.

5.0
26 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are many pros when it comes to working for SWS I cant list them all as this review would be like a book so ill just list the things i love the most about working for this amazing company. Every employee is treated equally, If you put in hard work you will be rewarded. Small business atmosphere, everyone you work with here will become your friend which is amazing. This place is like a think tank, The amount of knowledge the employees here have is astounding I have learned so much since starting here at SWS. Your opinion matters here, The owner is always willing to listen to his employees ideas on things we can do to better this company which is very refreshing. You will never be without help, fellow employees management and the owner are always willing to help when you need it. This is not your average sales job, you will never be forced to try sell something to a customer that they simply don't need. There are so many other pros to working for this company but these are just a few that I think set this company apart from others.

Cons

There really isn't anything in specific that I would list as a con the only thing I can think to say is this is still retail and sometimes it can get stressful being out there on the sales floor. That really isn't a con though as all retail companies suffer from that.

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