Needs lots of work, great company in the past. - Anonymous employee Saela Employee Review

2.0
2 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Fun people to work with. 2. Quality focus on service. 3. Good culture ideas. 4. Hard working environment. 5. The owners aren’t perfect and will admit that. They are good people.

Cons

1. First off, whoever posted the review titled, “A mediocre company that could really be great if they fix their culture and treat people right", It’s spot on. I couldn’t agree more. 2. Declining execution on culture agenda. 3. Priorities are a little mixed up. Car stipends are given to upper management before raises for lower management. Image is extremely important to them. 4. If you question upper management on anything, then your “buy in” to the company is questioned and are told you have a victim mentality. 5. I was told there were no special deals when I sold d2d but later found out that multiple people were given special deals. 6. Feedback flows downhill. Don’t plan on giving feedback on anything that can be improved. At least it’s very difficult for your feedback to be heard and applied. 7. Nepotism. 8. Employee recognition....Infrequent at best. Quick to recognize mistakes and errors, slow to recognize excellence and hard work.

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Saela Response
8y
We apologize for your experience. We strive to create a great environment and always attempt to create opportunities for employees to grow and be successful at Edge. Our cultural curriculum is continually being improved and practiced by our employees. We invite whomever the owner of this review is to reach out directly to us if they would like to discuss anything further. We would be more than happy to speak with them about their concerns. We appreciate the time and hard work you put in while working with us and wish you the best!

Explore other reviews about Saela

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Really great people and a strong culture. I’ve had many opportunities to learn and take on new things, which I appreciate. It’s a fast-moving environment, so you’re never bored, and you get exposure to different parts of the business. Leadership does care about development and giving people opportunities to grow.

Cons

It’s a fast-paced environment, so you have to be comfortable adapting and wearing multiple hats. Because the company is growing, things can evolve quickly, which keeps you on your toes. If you like a super rigid structure, it might take some adjusting.

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Saela Response
2mo
We appreciate your review and are happy to hear that you enjoy your job and the team you work with. Thank you as well for the constructive feedback — we welcome suggestions from our employees and use them as part of our ongoing efforts to improve communication, leadership, and the overall employee experience.
1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The local branch team is awesome

Cons

Having overtime caps and not reducing our workloads (10+ hour days) Old, damaged, or broken equipment, with no spares Questionable condition of work vehicles Demanding we work off the clock (prep, travel to houses, calling customers, scheduling)

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Saela Response
2d
Thank you for sharing your experience. We're sorry to hear that parts of your time here were frustrating. We truly value feedback from employees and former employees, as it helps us identify areas for improvement. We would love to speak with you to gain specific feedback on how we can improve. Please email us at saela.hr@saelapest.com. Thank you.
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