Supportive management and training, but disability process is tough - Customer Service Representative (CSR) Safelite AutoGlass Employee Review

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Good management, great training, friendly environment

Cons

Short term disability is hard to navigate

avatar
Safelite AutoGlass Response
1mo
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

Explore other reviews about Safelite AutoGlass

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Making bank bro. Driving Range Rovers

Cons

There are none. Best place ever

avatar
Safelite AutoGlass Response
2d
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Training throughout

Cons

Micromanagement If we get pulled into a meeting it usually comes with some sort of write up, even if doing well and good KPI , they consistently will find a reason for issues with performance. Feeling stuck, if you have even 1 negative performance review you cannot move to full time or request a role change within the company.

See reviews by: Helpful|Rating|Date|All