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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Off to a great start - Customer Service Representative Safelite AutoGlass Employee Review

      4.0
      20 May 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I'm still in training and it is very thorough. I believe I will be well-equipped once I hit the phones. Excellent trainers. Also, a lot of opportunities for elevation. The starting pay isn't bad and there are financial incentives to increase your pay. Great benefits and a great discount program.

      Cons

      I have to get used to the strict metrics. There are consequences if you're one minute late.

      avatar
      Safelite AutoGlass Response
      1w
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

      Explore other reviews about Safelite AutoGlass

      5.0
      5 June 2026
      Repair technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Good hours and great culture

      Cons

      Pay was not that great

      avatar
      Safelite AutoGlass Response
      12h
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
      3.0
      3 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      12h
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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