Great environment.. - Customer Service Representative Safelite AutoGlass Employee Review

5.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

Explore other reviews about Safelite AutoGlass

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Making bank bro. Driving Range Rovers

Cons

There are none. Best place ever

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Safelite AutoGlass Response
1w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
4.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, pay is good and Supervisors I've had are great! Really worked with me on a schedule that fit with my needs! If your full-time you get benefits that include health insurance, life insurance, 401K with a 50 percent match, dental and vision insurance plus a yearly bonus!

Cons

Training doesn't prepare you for everything so it's a bit scary when your first working there! Upside is the seasoned employees (I'm one of them) will step up to the plate to assist in answering questions to make the transition easier. Selling wipers can be a hit or miss, that is part of the quota! There were a variety of health insurances to choose from it's been cut down to one which doesn't work for me!

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