Inbound Sales Call Center - Telephone Sales Representative Safelite AutoGlass Employee Review

3.0
20 July 2016
Recommend
CEO approval
Business outlook

Pros

Not a hard sale at all. People call in with damage, you recommend the level of repair based on amount of damage and go from there. Fast paced call center, plenty of opportunities for sales

Cons

Not enough hours or benefits available to part-timers Computer systems are somewhat outdated Was told I would transition to full-time within first two months. Became a top performer on my team and it never happened even after 5 months of outperforming my goals

Explore other reviews about Safelite AutoGlass

5.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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