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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Trained monkey work! - Customer Service Representative Safelite AutoGlass Employee Review

      3.0
      26 July 2008
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent second job for many with no work to bring home. If you enjoy helping people and not working too hard, this could be the place for you. Hiring practices encourage diversity. Twenty-four hour shifts mean that flexible scheduling is possible.

      Cons

      Current practice is to hire as many people as possible rather than offer overtime or other incentives for current employees. This has cut many peoples' take home pay by thousands of dollars versus last year! Communication between the two buildings is sporadic at best, leaving Schrock Road often scrambling to figure out the latest changes. Equipment maintenance and upgrades are rare.

      Explore other reviews about Safelite AutoGlass

      5.0
      20 June 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Making bank bro. Driving Range Rovers

      Cons

      There are none. Best place ever

      avatar
      Safelite AutoGlass Response
      14h
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      3.0
      3 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      2w
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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