Don’t bother. - Senior Technician Safelite AutoGlass Employee Review

1.0
23 Apr 2022
Recommend
CEO approval
Business outlook

Pros

All the pros of this company have been long gone, best I can do is if you want overtime this company will give it to you. Mandatory if need be.

Cons

Where to begin, this company has quickly turned from the best place I’ve worked and long term career to me being forced to look elsewhere for employment. The leadership and people who tell you how to do your job has never replaced glass and push you until you are broken. Their primary focus is now how good of a salesmen you are and not how good of a quality technician. If you don’t sell overcharged wipers you don’t get a raise. you have to put yourself first and screw over the customer just to try and get a wiper sell because you are the 3rd or 4th time they are asked by the time you even see your customer. Also what can effect your pay are customer surveys. The problem with this is anything that makes the customer upset like price, insurance, having to reschedule out of your control, rude ca, or they are having a bad day, will cause you to not get a raise or even demoted.

Explore other reviews about Safelite AutoGlass

5.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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