Not a great option - Customer Advocate Safelite AutoGlass Employee Review

2.0
5 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The people there are sometimes fun to work with. Free water and coffee.

Cons

Lots of drama. The customers hate it there. Corporate doesn’t care about the bad reviews. Warehouse always sending wrong glass. Techs trying to get you to do their job of delivering bad news to customers. This job is definitely not worth the money. Felt more like a retention job.

avatar
Safelite AutoGlass Response
1y
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

Explore other reviews about Safelite AutoGlass

5.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

See reviews by: Helpful|Rating|Date|All