3.5 star job couldn't give 4 stars! I loved my job & immediate management! Your LIFE is REVOLVED around the CUST SURVEY - Auto Glass Tech Safelite AutoGlass Employee Review

3.0
5 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Company car, uniforms, I had a great store manager who truly cared about your success. Great people to work with. I was like my own manager no one breathing down my back. I was always recognized as doing a great job and was respected. It feels good to be appreciated and rare at most jobs to make you feel that way. Bonuses if all customer/quality standards are met. I love the people I worked with immediate management and dispatch.

Cons

First is the pay its hard to support a family on. Second would be Add-ons, when you think you know your route and feel good about it and call your customers to give them a better idea of arrival time, they continue to add more jobs which is frustrating because the jobs can be out of your way and drive time will hurt you. They overbook you with jobs. They want you to take lunch but don't give you time to do it. Many Customers and higher management doesn't care if you freeze your fingers and other parts off, although they do provide uniforms and cold weather clothing. One bad survey can take away any hope of getting a bonus for that period.

Explore other reviews about Safelite AutoGlass

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

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Safelite AutoGlass Response
5d
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
1.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

Cons

Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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