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      Sagility

      Engaged employer

      Sagility reviews

      After a year - Customer Service Representative (CSR) Sagility Employee Review

      4.0
      22 Sept 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home, equipment provided, some training modules, P3 Points, some flexibility with personal time off.

      Cons

      Pay, team lead, Not enough training on certain topics, lack of training modules to better show how a task is to be completed,

      avatar
      Sagility Response
      8mo
      Hi, thank you for taking the time to share your experience with us. We acknowledge and value your input. We make it a point to consider what's been shared with us. Please email us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share

      Explore other reviews about Sagility

      5.0
      15 June 2026
      Member services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is remote and people are friendly

      Cons

      Pay could be better but job is fully remote

      avatar
      Sagility Response
      17h
      Hi, Thank you for leaving us such a wonderful input. We are elated that you loved your experience. We put the experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. Again, thank you once again for your kind words.
      1.0
      9 June 2026
      Care manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to be remote in the comfort of my home and the great team I had that will be lifelong friends.

      Cons

      1. The $5000 end of contract bonus that was promised to us at completion of our contract, never was given to us. 2. Contract ended a month & a half before it was supposed to. 3. Micromanagement is unbelievable especially with the two Ai systems they’re going to incorporate - very invasive in my home. Don’t like that at all. 4. We were always given the runaround when we asked about the bonus, metrics, etc. - no one could ever give us a straight forward answer.

      1
      avatar
      Sagility Response
      17h
      Hi, thank you for sharing your feedback. We assure you that we take every suggestion / input seriously. Please allow us take up the matter with you at LetUsTalk@sagilityhealth.com. Please add your contact details in the mail so that we can continue to talk.
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