Billing is Unstable Employment - Billing Specialist Saia LTL Freight Employee Review

2.0
25 June 2017
Recommend
CEO approval
Business outlook

Pros

Offers paid time off, weekends off, awesome break room vending selections

Cons

This job is the most unstable, slave labored job I've ever had. They cut hours while making employees work beyond the max of their abilities to work. There is hardly any time for breaks in order to meet management's demanding hourly quota...while under the threat of termination. Billing Department morale has been low for years and the turnover rate is high. Although pay is decent, it doesn't balance out when it comes to employee appreciation and job security. I would never recommend anyone to work for this department...they would be better off working in customer service as many billers have decided to take that route. There is no room for advancement either in this department and whether you've been there 3 years or 15, everyone gets paid the same salary which increases low morale.

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Saia LTL Freight Response
8y
We are sorry to hear you have had a negative experience working in our Billing Department. We want all of our employees to enjoy working in a rich positive cultural environment- so it disappoints us to hear you do not have that. We would like to know more about your experience and in order for us to properly address your concerns- we are asking you to email us at humanresources@saia.com

Explore other reviews about Saia LTL Freight

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pto vaction and sick for exempt

Cons

No bound and full onsite

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Saia LTL Freight Response
2w
Thank you for sharing your review! We're grateful for the time you dedicated to our team, and we love knowing it was an overall positive experience. We wish you only the best!
1.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, pay, depending on who you talked to understanding.

Cons

No work life balance you live at work. Management sucked depending on the situation. They will act like they care but don’t. And will constantly rub it in your face we helped you a lot over the years. Oh and if you are female and get sexually harassed and report it well management will tell you to suck it up and deal with it.

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Saia LTL Freight Response
1mo
Thank you for sharing your feedback and bringing these details to our attention. We're so sorry you had this experience. Please know that we take your concerns seriously and will be investigating further - clearly, what you describe is unacceptable. If you're willing to share additional details, please email us at humanresources@saia.com. Thank you and we wish you only the best going forward!
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