4.0
29 July 2025
Current employee, more than 3 years
Austin, TX
Recommend
CEO approval
Business outlook
Pros
Great Teams Direct managers are always happy to help. Good Work/life balance Strong cross team collaboration Great Training for employees
Cons
Not very transparent of changes before they happen. Leadership doesn't seem to follow through on feedback Moving toward a sales focused CSM organization rather than customer support. Pay increases are lower than standard.