Pros
Ideally, we are encouraged to treat our co-workers with respect. Not everyone can or will get along of course but the fact that we are encouraged to treat each other with kindness goes a very long way. People are generally very positive here & we try not to focus on finding faults with each other.
Cons
This resort is trying to achieve 5 star status. My understanding of that is there are only 67 5 star resorts in THE WORLD. To do this you you really need to find a way to retain talent. Managers here can sometimes feel threatened, & write you up for petty things. Even after seeing that you do a stellar job. Also different departments compete with each other & do not communicate in order to come out on top. Or so it seems. This is so silly! If the concierge doesn't communicate with the restaurant or vice versa it makes us look idiotic & unprofessional to the guests. There are no brownie points or gold stars given out to people who don't work together in this type of environment with these high maintenance people that we serve.