21 Sept 2018
Salamander Collection Response
7yI am sorry for your concerns about your employment at Salamander. We are a new resort (only open in the last 5 years), and not many people in the area know about our property. It is improving, but yes, we are short staffed at times but this will improve in time. In the coming years we will find staff internationally to address our seasonal staffing challenges. The "testing" of the staff you refer to is a common practice in all 5 Star hotels, and it is the most important aspect of training in luxury hotels. The culture in luxury hotels is more intense and focused on perfection. Perhaps this kind of environment is not for you. Our turnover is no different than other hotels/resorts, and we have many long term employees who have grown from hourly positions to manager level positions. Salamander pays well, and develops its employees. We care a lot about our employees. We hold regular events throughout the year and pay over $1000 per month for our employees to eat in the restaurants and visit the spa for free (Salamander Star Buck program).
Activities held at our resort:
Decorate the door competition
Pumpkin carving contest
Ugly sweater
Salamander Star Bucks lunch (monthly)
Holiday party
Unifocus (comment card) top winners luncheon
$1000 winner each year for Core Value program
Summer party/special luncheon
Wellness fair
Discounted hotel stays at any one of our properties
We are adding to this list every year, to enhance the experience at Salamander Resort & Spa.