Hoping for better news to come - Customer Success Manager (CSM) SalesRabbit Employee Review

2.0
18 July 2025
Recommend
CEO approval
Business outlook

Pros

The people that work at SalesRabbit are unlike any other place I’ve worked at. We truly are more than just coworkers. The culture was the most impressive thing to me when I started. New c-suite level leadership has taken a couple months to get the hang of things but ultimately we’re optimistic in their leadership and approach.

Cons

Previous leadership (founder and other execs) stayed way too long. Did not know how to make key decisions which ultimately caused the ARR to dip dramatically. Also very poor decision making when it came to M&As and cared more about “becoming profitable” just so they could leave on a high note.

Explore other reviews about SalesRabbit

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

nice people nice building nice

Cons

pay is too little for what you do

3.0
10 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers who care about your success

Cons

Leadership that isn't taking the necessary time to learn how each employee does their job.

See reviews by: Helpful|Rating|Date|All