Boring call center environment - Anonymous employee Sallie Mae Employee Review

3.0
29 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You work a for a company with Federal clearance. The cafeteria is amazing. You are only scheduled to work one Saturday a month for four hours.

Cons

They constantly change the rules and procedures. Its hard to hit the bonus which is so highly spoken about during the interview. Work space is small. Parking is horrible.

Explore other reviews about Sallie Mae

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues, collaborative culture, meaningful learning opportunities, and strong career development. I've had the opportunity to grow professionally, take on new challenges, and work with people who genuinely want to help each other succeed.

Cons

As the company evolves, priorities and processes can change quickly, requiring flexibility and adaptability.

4.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Sallie Mae is a company that truly appreciates hard work and recognizes employees for their contributions. They also understand the importance of family and are willing to work with employees when life circumstances require additional support. It is a place where dedication is valued and employees are treated with care and respect.

Cons

While Sallie Mae offers strong recognition programs, benefits, and support for employees and their families, like any organization there are opportunities to continue improving communication, employee feedback channels, and consistency in the employee experience. Overall, the company demonstrates a commitment to listening to employee feedback and making improvements over time.

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