"I loved the people, the benefits were good, the bonus was great, and the Employee Stock Purchase Plan (ESPP) was fantastic."
Cons
New management is moving in the wrong direction. The organization, which was once lean and agile, is now becoming bloated with heavy management and lower-paid teams. Additionally, instead of being virtual, they are reverting back to NOCs.
Sallie Mae Response
2y
Thank you for your constructive criticism. We will consider this feedback as we want to always ensure our employees feel heard.
Strong compensation
Less nights/weekends than similar roles
Co-workers are great, competent and helpful
Inclusive culture, hybrid in-office model
Good training and lots of resources
Benefit costs, onsite gyms, stock plan, vision plan
Cons
High pressure environment
Individual managers can be an issue, like any organization
- I genuinely enjoy the people I work with, and that goes a long way. The culture feels supportive and respectful, not cutthroat.
- The company regularly asks for feedback through “Pulse Check" surveys—and it doesn’t feel like they disappear into a black hole.
- Strong focus on work-life balance with real resources to back it up.
- Fun, engaging activities like desk holiday bay decorating, chili cook-offs, and the Sneaker Ball help break up the work routine.
- Encourages professional growth with free LinkedIn Learning, support from department heads, and side-by-side learning opportunities.
- Hybrid work is a plus. I remember when remote work was a pipe dream, so I don’t take that flexibility for granted.
- Just hit my 3-year anniversary and got increased PTO—always a nice milestone. I plan to be here for the long haul.
- Final thought: I’ve yet to find a perfect company, but I can honestly say Sallie Mae is close enough. I hate to sound like a marketing campaign, but a happy employee is just a happy employee—and that’s how I feel here.
Cons
- Like most places, it’s not perfect. Processes can always be improved, and some things move slower than you’d like.
- Pay feels fair, not amazing—but not something I’m upset about either. I don’t know many jobs that pay “enough,” honestly.
- If you’re looking for a flashy startup vibe, this might feel more steady than exciting.