Don't do it. RUN! - Store Manager SalonCentric Employee Review

1.0
11 Sept 2013
Recommend
CEO approval
Business outlook

Pros

Nice hours, closed most Sundays and major holidays. Not open to the public, so you only deal with professionals, who are usually really cool. Managers are hourly, so you will get paid for your overtime (and you'll get a LOT since turnover is so high).

Cons

I don’t know what the DM's do all day, but it sure isn't checking up on their stores, providing any kind of training and development, or hitting reply to an email. To make matters worse, most of them have been hired from outside the company, are only marginally qualified, and have been poorly trained. You're on your own. Corporate is monumentally clueless, and their mistakes, lack of urgency, and unwavering confidence in their bad decisions will make your job way harder than it should be. Pay is non-negotiable and it doesn't matter if you have a degree or a cosmetology license, or if this is your first job and you got promoted to manager. You'll get paid the same, and it's insulting. They will lie right to your face about your bonus potential, and it will take you four years to get another dollar more in pay. Don't work hard. You will not be appreciated or recognized. They recently closed a local store and laid off an operational auditor in this market, so things are not looking promising.

Explore other reviews about SalonCentric

5.0
26 May 2025
Recommend
CEO approval
Business outlook

Pros

The company took care of us during Covid and kept us all employed with our full-time salary.

Cons

Hard to have a work life balance however they do work towards that goal.

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Relationships with customers are a pro! Benefits are good

Cons

Customers and employees are now being overlooked and made to feel replaceable. Constant changes and an “everything is an emergency” attitude. They throw things out to sea what works, which causes stress and turmoil with employees. Employee turnover is at its highest. No one is happy and everyone is stressed. Upper management leads by fear. Company values no longer exist

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