On the way down - Operations Manager Sam's Club Employee Review

2.0
30 June 2011
Recommend
CEO approval
Business outlook

Pros

The people you work with. I made true friends that I will always socialize with. The customer base is much better, it is amazing how well the membership fee weeds out the undesirables that the other side of the company is so well known for.

Cons

The company is using the tough job market to be able to take away benefits and push their associates harder than they would other wise take with out leaving for another position. I was with the company for more than a decade and they no longer show any sense of loyalty to the people who run the day to day operations. There is a constant threat of loss of job to meet every goal no mater how large or small.

Explore other reviews about Sam's Club

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good hours Team work amazing

Cons

Not alot of vacation time

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
3d
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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