Nice Place to Work, Great Bonuses! - Connection Center Sam's Club Employee Review

5.0
2 Nov 2011
Recommend
CEO approval
Business outlook

Pros

Bonuses even for hourly employees, flexible hours, friendly staff, positive work environment, opportunities to change positions, opportunities for advancement, holiday pay even when you don't work on holidays double pay when you do, free food all the time, scholarship program for students, high pay relative to other retail positions

Cons

Poor health benefits package, advancing to a management position or higher is difficult, chronically understaffed, stressful when store is busy and there aren't enough employees, all floor associates have to take turns going on register when cashiers don't show up for work, constantly badgered about selling plus memberships

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5.0
26 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Great people Good management

Cons

Shifts are not 8 hours. Either 4 10s or 3 12s

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Sam's Club Response
5mo
We appreciate and value you. Thank you for taking time to share this review.
3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
4d
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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