I quit because the policies are out dated and causes people to be discriminated - Sales Associate/Cashier Sam's Club Employee Review

1.0
14 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Some employees were the sweetest you would ever meet they made you feel welcomed Pay was good

Cons

Their "conservative" policies for hair, tattoos, and piercings are so outdated that it makes them look bad. If they wanted their company to look professional with no dye or piercings then also give the employees uniforms instead of allowing employees to wear their normal everyday clothes. They literally fear monger you against unions. Severally disorganized and orientation was a complete mess that the guy who was teaching me at the register left at least 5 or 6 times throughout my shift to do something or walk around to talk to other employees. Which later caused me problems because I did not know how to do certain things from paying off membership bills etc.. they want you to teach yourself. Some COS should not be COS I had at least two COS who would leave the front end to walk and joke around the store with other employees in different departments. Also, had COS who made employees below them feel like complete idiots or disrespected them. Push pluses and credits too much even when Sam's credit cards are the worst for fraud.

Explore other reviews about Sam's Club

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

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Sam's Club Response
1d
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
1.0
6 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is good and so are the benefits.

Cons

This is the worst job I have ever had. I made it 3 weeks before leaving and never coming back. They had me working 12 hour shifts when I was scheduled for 8 but couldn’t leave because I wasn’t finished with the large workload they piled on me. There was absolutely no teamwork, our manager just abandoned us so they could go hang out with their friends. There was no organization, no structure. 100% sure my manager never even knew my name. They had us breaking down pallets just to restack them. There are no consequences for management at all, they can basically do whatever they want and nobody is gonna do anything to stop it. If they're short they throw you into different departments with no training.

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