Grass can definately be greener on the other side-don't be afraid to look - Asset Protection Manager Sam's Club Employee Review

2.0
2 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Decent pay, 401k match to 6%, employee stock purchase program was good benefit. I have heard that they may have increased paid time off for having a child for either parent, but not certain.

Cons

Hate to say it, but not a place where the people conducting the day to day operations are really appreciated. Started as an hourly supervisor, was a manager for over 7 years. Every year in feburary they roll out new changes to eliminate long tenured positions(hourly employees) to reduce costs so the shareholders see more profits. I feel for those still there, because I know the workload and expectations continue increase, compensation does not, nor does any appreciation for what you are accomplishing. I don't say any of this because I am bitter, I say this because now that I am on the outside looking in.

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5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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