Be a Seller - Cashier Sam's Club Employee Review

2.0
22 Apr 2013
Recommend
CEO approval
Business outlook

Pros

The atmosphere can be fun. Hours are flexible for school schedules and you can frequently get off for school events on the weekend if you ask far enough in advance. Also, depending on your club, call-ins aren't a huge deal.

Cons

You have to be able to keep up all of your numbers in membership renewals (which start being counted for or against you 6 weeks before members are due to renew), credit cards sales, and plus membership upgrades. You can lose your job over this or be marked as "in need of improvement" on evaluations to keep you from earning a raise repeatedly. There is no "section" on evaluations and write-ups for sales, but they can count it as not communicating to customers. And don't think they will move you if you're not doing well because more often than not, they leave you. Bottom line: Don't be a Sam's Club cashier if you cannot sell something, whether you think it is worth it or not. If you can though, it's rewarding for you.

Explore other reviews about Sam's Club

5.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

No issues with my work life balance.

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Sam's Club Response
2d
Thank you so much for sharing this review. We appreciate and value you.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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