I have worked as a Cashier and in the Cafe. - Cashier Sam's Club Employee Review

2.0
8 Apr 2010
Recommend
CEO approval
Business outlook

Pros

The pay is above average for most positions. I started as a Cashier (now in Cafe) and entered in at a Level 3 paygrade which paid $1.50 above my state's minimum wage of $8.00. If you can wait it out, there seems to be room for advancement and to change departments within the company. I'm currently part-time and a lot of the full timer people I've spoken with seemed to have had to wait at least 2 years for an open FT position.

Cons

Your hours will be cut in a heartbeat, even if the store is busy or your department needs you. My departments in always understaffed but there is "no budget" for hours. I went from getting at least 20-25 a week to less than 17 a week. I'm lucky if I get 15 anymore. It is very busy and having a staff shortage can make it even more hectic and stressful. It is also very hard to get time off. If you call in for being sick you better have a doctors note because you are only allowed 3 unexcused absences every 6 months. If you are like me and don't have health insurance, this pretty much leaves you SOL. Too bad you have to be with Sam's for 2 years as a PT employee before they will let you buy into their very expensive healthcare plan.

Explore other reviews about Sam's Club

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

positive work environment and stay busy

Cons

have to be in person and PTO can get dicey

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Sam's Club Response
1mo
We appreciate you and the feedback you have shared in this review. Thank you.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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