Unachievable Quotas, Employee Exploitation through "Flex PTO" and Confused Prioritization - Partner Manager Sam's Club Employee Review

3.0
21 Feb 2024
Recommend
CEO approval
Business outlook

Pros

- Walmart/Sam's Club have learned how to adopt new technologies, processes, and business execution faster than they ever have and are outpacing their retail competitors as well. - Base Salary - Industry Standard benefits - Available Data - Tech Partnerships - Brand - Size - Challenging and interesting.

Cons

- Only 4 of 16 teams achieved >75% of quota. - Only 1 of 16 teams achieved >96% of quota. - Quotas continue to be built top-down with little or no quantitative insight. - Walmart and Sam's Club market "Flex PTO" as unlimited PTO during recruiting and hiring, but if the unachievable quotas aren't being met then you taking off Federal Holidays will be mentioned as a limit to why quota isn't being achieved (even though 11 holidays + 20 vacations days account for less than 12% of annual weekdays and quotas are not even remotely close to that). This isn't considering that it is short-sighted to not consider long-term impact of burnout from pressure to not take off the industry standard holidays and vacations. - Management prioritizes coaching on communication semantics and internal brand optics more than they spend time on ideation how to grow the business.

Explore other reviews about Sam's Club

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Good Environment good pay flexible

Cons

there are not many cons so far

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Sam's Club Response
2w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
1w
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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