Great place to be! - Customer Success Manager (CSM) SamCart Employee Review

5.0
22 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Great pay for entry level positions People first mentality as a whole For a startup they are pushing to be proactive vs reactive Mass amount of room for growth and upward mobility Fantastic benefits and PTO policy

Cons

This is my one and only 'gripe' if you could call it that. I would like to see a more diverse workforce and a very welcoming and inclusive environment. I am talking about having more people of color and more people from the LGBTQIA+ community in the workforce and for the space to be open for them. A lot of companies try to do this but fail in creating a truly inclusive and comfortable space. I know this company can absolutely do that and I hope to see more pushes for this in the future.

Explore other reviews about SamCart

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great people and a strong, positive company culture. It’s remote-first, collaborative, and supportive, which makes day-to-day work enjoyable. The product is fun to sell and work on, and the customer base is engaging and passionate. There is also a large opportunity in the market, which makes the mission feel meaningful and exciting.

Cons

Company growth has been relatively flat, which has limited opportunities for upward mobility and career progression over time.

5.0
7 Feb 2025
Recommend
CEO approval
Business outlook

Pros

I've been at SamCart for almost six months now, and I feel incredibly blessed to be part of this company and team. At SamCart, we show up to win every day, but never at the expense of our health, home life, marriages, or families. Leadership truly prioritizes us as people first, and that, in turn, makes us want to give our very best effort. The culture is incredible—supportive, motivating, and human. Pros: -Fair compensation with thoughtful adjustments for inflation. -Outstanding benefits and a truly positive, uplifting culture. -Leadership who provides constructive feedback with kindness and recognition for great work. -The company equips us with the tools we need to succeed. -Quarterly in-person meetups that make remote work feel more connected. -Fast-moving, efficient teams dedicated to ensuring our clients' success. -A product I genuinely believe in

Cons

None. I can't recommend SamCart enough and I’m so grateful to be part of it!

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