High Pressure Environment With Little Support - Anonymous employee Samsara Employee Review

1.0
1 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive salary that is generally in line with market rates.

Cons

If you are considering applying for a Technical Support role, I would strongly encourage you to think carefully before doing so. Despite the title, the role feels much more like a call centre position where every aspect of your work is monitored and tracked. Performance targets are extremely difficult to achieve, and employees often feel more like numbers than valued professionals. There is very little trust or autonomy, and the level of monitoring can make it difficult to feel respected for your expertise and experience. There is also a significant emphasis on AI, to the point where it can feel as though the long-term goal is to replace technical support employees rather than invest in and develop them. Another aspect I found concerning was the use of accent-modification tools. Accents are part of who we are and should not be treated as something that needs to be hidden or corrected. If you come across this review while considering a role here, take the time to evaluate whether this environment aligns with your expectations and career goals. There are companies out there that place greater value on their people and treat them with the respect they deserve.

Explore other reviews about Samsara

5.0
19 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company solving real problems for the physical operations economy

Cons

Fast growth, innovation focused. Not for everyone!

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

I started at Samsara as an Enterprise ADR and was promoted to Commercial Account Executive after exactly 1 year. The support and recognition I received throughout that time greatly exceeded my expectations! Leadership genuinely invests in employee development. My manager and director consistently provided thoughtful coaching, were accessible when I needed feedback, and made me feel so supported in reaching my goals. The culture is one of Samsara's biggest strengths, truly. People celebrate each other's wins, collaborate well, and respect clear Rules of Engagement that create a fair and professional environment. There is a strong sense of teamwork without the internal competition that can exist at most sales organizations. The earning potential is real, quotas are attainable, and the quarterly structure provides enough time to recover from a slow start and still be successful. The work-life balance is also strong, especially for a high-growth company. One thing that really stood out to me was how many promoted AEs (including myself) still wanted to come into the office even though the AE role is remote. Leadership listened to that feedback and created additional office space to accommodate the growing team, which says a lot about how much they value employee experience and culture! Overall, it's a place where people work hard, support each other, and genuinely enjoy being part of the team.

Cons

The biggest opportunity for improvement is preparing ADRs for the transition into closing roles. Samsara does an excellent job teaching products, strategy, and prospecting skills, and managers work hard to prepare employees for promotion. That said, additional training around discovery, deal management, forecasting, and negotiation before promotion would make the move into an AE role even smoother.

See reviews by: Helpful|Rating|Date|All